Nonprofits & CBOs
Connect people, family caregivers, programs, staff, volunteers, services and partner referrals.
For community & public agencies
Help people move from “Where do I start?” to the support they need
Connect intake, eligibility, navigation, referrals, programs, providers, family caregivers and follow-through across nonprofits, Area Agencies on Aging, ADRCs and public partners.
Older adult & caregiverOne starting point
Intake
AAA / ADRC
Community partner
Service provider
Public program
A no-wrong-door journey
Keep the handoff connected.
People should not have to repeat their story every time a referral crosses an organizational boundary.
- 01
Start with the person
Capture the request, circumstances, preferences, caregiver context and consent.
- 02
Identify possible support
Review programs, services, eligibility considerations, providers and community resources.
- 03
Make and manage referrals
Send the right information, maintain the source and track the status without losing the relationship.
- 04
Close the loop
See whether contact occurred, a service began, another path is needed, or the person requires follow-up.
Built for networks, not only single programs
Coordinate across the boundaries that exist in the real world.
Area Agencies on Aging & ADRCs
Support access, navigation, program boundaries, partner networks, service coordination and follow-through.
Regional, state & federal agencies
Organize programs and participating networks while preserving appropriate local and organizational responsibilities.
One person, many possible partners
Shared context without erasing organizational boundaries.
CircEld can help participants coordinate the parts of the journey they are authorized to see and act on. Each deployment defines roles, consent, data sharing, program boundaries and partner responsibilities.
Shared when appropriatePerson and caregiver context, referral status, services, communication and next steps.
Kept within the responsible organizationInternal workflow, restricted records, staffing decisions and organization-specific operational details.
Connect the local aging network